1. How Does LiquorConnect.com know WHICH RETAILER carries a product?

LiquorConnect.com looks at which Retailers ordered from Connect Logistics.  A product will show as being available at a liquor store if it has received the product in a certain time frame.  Here are the criteria:

  • Received in the last 3 months if the wholesale price is < $29.99 per unit.

  • Received in the last 12 months if the wholesale price is > or = $ 30.00 and < $89.99 per unit​.

  • Received in the last 12 months regardless of price if the product sells less than approx. 300 cases in 12 months. ​

  • Received in the last 24 months if the wholesale price is = or > $90.00. 

Note: Because any Retailer may sell out of any product, it’s important that you call ahead to the Retailer to confirm product availability. Connect Logistics takes no responsibility for the fact that any Retailer may have sold out of any product listed in this buying guide.

 

2. What types of products does Connect Logistics Services handle?

Connect Logistics Services is the Alberta distributor of  wines, liqueurs, spirits (whisky, vodka, rum, gin, etc.), micro-brewed & regionally crafted domestic beer, and imported beer. (The Connect Logistics distribution center does not handle some domestic beers, like Molson and Labatt)

 

3. Do you buy product from Suppliers and Agents?

Connect Logistics Services does not own the product in our distribution center. We are a 3rd party distributor of liquor products. The product belongs to the Agency or Supplier until it is sold to a licensed buyer.

 

4. Who decides what products to stock in your warehouse?

Each Supplier or Agency determines which of its products it will offer for sale in Alberta and how much inventory is available, based on market demand.

 

5. Can I order products to ship TO MY home?

No, you can have a liquor store order products for you. Connect Logistics does not distribute to consumers. 

 

6. I am trying to get a case of a particular product, not available in Alberta, what do I do to get this? 

There are a few options on how to go about getting that product:

1. Speak with staff or management at your local liquor store. Products that are not already on the shelves may be brought in at customer request. If products are not currently available in Alberta, liquor stores are able to work with registered liquor agencies in order to bring the products in. 

2. You can also search for similar products on this website. View agency details for similar products and contact the agency to request the product be brought into Alberta for you.

 

7. I was not able to find a product? 

It could mean that the product is discontinued, has been temporarily sold out, or the spelling is not correct, or the product doesn't meet the above # 1 question criteria. If you want something specific you can put double quotes around the SKU # or product name in the search field. Ex. "756811" or "skinny girl"

Note: ** Restricted Allocated products will be visible to the consumer but will have a masked SKU #  The consumer will be prompted to contact the agency for more information on the product.

 

8. I am having a wedding and need to know where to obtain a liquor license?

You  can contact a Liquor store, a general merchandise liquor store or a general off sales room to obtain a Special Event liquor license (see Alberta Gaming and Liquor website http://aglc.ca/licences/specialevents.asp for more information).


9. What Do I need to access the site? 

Internet Connection

In order to access the web site, you must obtain Internet access from a local supplier.

- High-speed access can be arranged through your local telephone or cable company. Low speed access may also be obtained from a local company (Look for ‘Internet Services’ in the Yellow Pages for local dealers). The Internet provider will assist you to set up your computer for connection to the Internet.

- The URL for LiquorConnect.com is LiquorConnect.com.

- Enter the user name (ID) and password you received from Customer Service (ID and passwords are case sensitive).

- Logout by clicking on the 'Logout' button on the left hand menu bar.

Software Requirements

In order for the website to run smoothly, you must be using Microsoft Internet Explorer Version 7+, Firefox 3.5+, or Safari 4.5+.  These browsers are free online. 

- IE can be downloaded from Microsoft at:

windows.microsoft.com/en-US/internet-explorer/download-ie

- Firefox can be downloaded from Mozilla at:

www.mozilla.org/en-US/firefox/new/

- Safari can be downloaded from Apple at:

support.apple.com/downloads/#internet

- Adobe Acrobat Reader to read the documents that can be downloaded from the web site.

- Adobe Acrobat Reader can be downloaded at:

https://get.adobe.com/reader/

Browser Settings (VERY IMPORTANT)

To ensure current data is displayed, set the browser options as follows:

For Internet Explorer:

Common Security Settings

- Always accept cookies

- Allow cookies that are stored on your computer (Version 5 - default)

- Allow per-session cookies (Version 5 - default)

General Settings

- Tools

- General/Temporary Internet files/Settings

- Every visit to page (set to on)

Security Settings

- Internet Zone

- Medium (default)

For Mozilla Firefox:

Options

- Privacy

- History

-Firefox will: Remember History

Or

-Use custom settings for history

-Check Accept cookies from sites and Accept third-party cookies

For Safari

Preferences

-Security

-Set Accept Cookies to ‘Always’ or ‘Only From Sites I Visit’

 

Please refer to your browser’s help file for assistance.