Consumer FAQ

1. How Does LiquorConnect.com know WHICH RETAILER carries a product?

LiquorConnect.com looks at which liquor stores ordered from Connect Logistics.  A product will show as being available at a liquor store if it has received the product in a certain time frame.  Here are the criteria:

  • Received in the last 3 months if the wholesale price is < $30.00 per unit.

  • Received in the last 12 months if the wholesale price is > or = $ 30.00 and < $90.00 per unit

  • Received in the last 24 months if the wholesale price is = or > $90.00.

Note: Because any Liquor store may sell out of any product, it’s important that you call ahead to the Liquor store to confirm product availability. Connect Logistics takes no responsibility for the fact that any liquor store may have sold out of any product listed in this buying guide.

 

2. What types of products does Connect Logistics Services handle?

Connect Logistics Services is the Alberta distributor of  wines, liqueurs, spirits (whisky, vodka, rum, gin, etc.), micro-brewed & regionally crafted domestic beer, and imported beer. (The Connect Logistics distribution centre does not handle some domestic beers, like Molson and Labatt)

 

3. Do you buy product from Suppliers and Agents?

Connect Logistics Services does not own the product in our distribution centre. We are a 3rd party distributor of liquor products. The product belongs to the Agent or Supplier until it is sold to a licensed buyer.

 

4. Who decides what products to stock in your warehouse?

Each Supplier or Agent determines which of its products it will offer for sale in Alberta and how much inventory is available, based on market demand.

 

5. Can I order products to ship TO MY home?

No, you can have a liquor store order products for you. Connect Logistics does not distribute to consumers. 

 

6. I am trying to get a case of a particular product, not available in Alberta, what do I do to get this? 

You can search similar products in the online catalog,view Agent details for that similar product and contact the agency to determine if they will bring the product in to Alberta for you.

 

7. I was not able to find a product? 

That could mean that the product is discontinued, has been temporarily sold out,or the spelling is not correct, or the product doesn't meet the above # 1 criteria.

Or ** Restricted Allocated products will be visible to the consumer but will have a masked SKU #  The consumer will be prompted to contact the agent for more information on the product.

 

8. I am having a wedding and need to know where to obtain a liquor license?

You  can contact a Liquor store, a general merchandise liquor store or a general off sales room ro obtain a Special Event liquor licence (see the Alberta Gaming and Liquor webite http://aglc.ca/licences/specialevents.asp for more information).


9. Do I need to have any special settings on my browser? 

 In order for the website to run smoothly, You must be using Microsoft Internet Explorer Version 7+, Firefox 3.5+, or Safari 4.5+.  These browsers are free online.